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Govt. of NCT of Delhi - Public Works Department
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This page explains the arrangements the Public Works Department has made for the public to give feedback and interact with its officers.

Right to Information

Public Interaction, If Any

Although no direct interaction is made with the public, for convenience of the public, one of the following means can be used to reach us:

  • 1) Personal meetings with senior officers.
  • 2) A centralized Complaint Center has been established at the Office of E-in-C, PWD, which works on all days. Working hours are 9:30 AM to 11:00 PM. (Tel No. 23490323 / 23490093 & Toll Free No. 1800110093)
  • 3) Complaints can also be registered in PWD through email at pwddelhisupport@sparxitsolutions.com .
  • 4) Complaint/Public Grievance relating to PWD can also be registered with:
    • LG Office (Tel No. 155355)
    • CM's Office (Tel No. 155345)
  • 5) Online complaint system is available at PWD website (PWD Delhi website (www.pwddelhi.gov.in)).